Tips and Solutions for Common Types of Terrible Bosses Anytime you work for a company, the relationship you have with your boss is tremendously important. So, as an employee, having to deal with a terrible boss can be a challenging and stressful experience. Thankfully, in my career to date, I have (for the most part) …
I worked for a company once which had roughly 6-7 operational businesses. x3 of these businesses represented the bigger side of the company as a whole and operated under essentially the same trade & service offering but in x3 different regions of the North Island of New Zealand. They were of varying sizes (330, 140, …
After working in Management roles and in corporate business for more than 25 years, I’ve seen firsthand how important it is to have clear and comprehensive standard operating procedures (SOPs) in place. I was fortunate enough to work as a kid at McDonald’s, and the company’s detailed SOPs (mainly in the form of Station Observation …
Improving Efficiency and Consistency with Standard Operating Procedures Read More »
Staffing shortages can certainly be costly for businesses, impacting everything from employee morale to the company’s bottom line. So, dealing with staffing shortages can be a significant challenge for businesses of all sizes. When a company does not have enough staff to meet demand, the effects can be far-reaching. Not only can understaffing create morale …
The Cost of Staffing Shortages: How to Minimize the Impact Read More »
As your business grows, having a reliable and efficient phone system becomes increasingly important for keeping your team connected and providing quality customer service. But with so many different options available, it can be challenging to choose the right phone system for your unique needs. Several years ago, I had the opportunity to implement a …
How to Choose the Right Phone System for Your Growing Business Read More »
Technology continues to permeate (perhaps invade) every aspect of our lives, so digital literacy and proficiency have become critical skills for success in almost any profession. Yet, despite the increasing importance of these skills, many businesses and individuals still struggle with basic computer literacy. I came across an article by the National Skills Coalition (an …
If you’re considering Microsoft 365 for your business, it’s essential to weigh the pros and cons of this cloud-based platform carefully. Let me profess from the outset, however, that I’m a big fan of Microsoft 365. And I have a (potential) Client – a family trust, with a set of operational businesses they manage on …
Knowing how to conduct yourself in terms of email etiquette can be a rare skill these days, especially since most folks aren’t taught the rules when they get their company email or start a new job that requires communication via email. Usually, you pick up all the do’s and don’ts as you go, rather than …